Legal

Privacy policy

This privacy policy sets out how Roberson Wine uses and protects any information that you give us when you use this website.

Roberson Wine is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Roberson Wine may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect and why

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Delivering products and services you have ordered and updating you on the progress of your order.
  • We may use the information to improve our products and services.
  • If you request it, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided (you can opt out of these with one click from any email we send you).
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by us to send you marketing emails.
  • If you have previously agreed to us sending you marketing emails you may change your mind at any time by emailing us at hello@robersonwine.com or clicking the unubscribe link in any email you have received.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email hello@robersonwine.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

About us

We sell wine that offers quality and value at every level, from the everyday to the extraordinary. Read more about us.

Awards & press Our latest awards

We’ve won all the major awards in our category multiple times.

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... London's best collection of seriously smart wine available by the single bottle

Jancis Robinson MW