Careers

CURRENT VACANCIES

We are currently looking for:

Financial Assistant

Finance Assistant job at Roberson Wine - an independent, ambitious and entrepreneurial, wine merchant.  We are one of the best online retailers in the country, we represent some of the most exciting producers in the USA and France and we run the country’s first urban winery. If you are energetic, commercial and flexible this is a company where you can make a real impact.

We are looking for a finance assistant to support the directors and finance manager to ensure the smooth and efficient running of the business.

You will be the first port of call on finance enquiries and focus on:

• Producing accounting reports for directors
• Processing expenses and purchase ledger invoices
• Managing new customer accounts and contracts
• Processing weekly and monthly supplier payment runs
• Managing currency contracts

You will:

• Get a kick out of numbers, processes and making things run smoothly.
• Have experience in a financial role, ideally within a small company. (Accountancy qualifications an advantage, but not essential).  
• Have a strong working knowledge of Microsoft 365.

Benefits:

• Salary 25-28K depending on experience. Applications from people wanting to work part time are welcomed.
• 25 days’ holiday
• Flexible hours
• £500 personal development training budget
• Phone allowance
• Generous staff discount
• Pension

Application Deadline 21 April
Interviews  week commencing 26 April
Don’t hold back, we are looking for someone to start ASAP.

To apply please email CV and covering letter to: careers@robersonwine.com

For more information, download the job description here. 

Customer Engagement Executive

Application deadline: 23 April
Interviews: 28 April
Apply: careers@robersonwine.com

Roberson Wine is independent, ambitious and entrepreneurial, and our digital team is expanding fast.  We are already one of the best online retailers in the country, we represent some of the most exciting producers in the USA and France and we run the country’s first urban winery. If you are energetic, commercial and flexible this is a company where you can make your ideas happen.

The role:

You are the first port of call for all our customers. With a combination of efficiency, focus and charm you will deliver excellent service across all our sales channels.  When government guidelines allow, you will be working from the company HQ in a bright airy office above London Cru, the country’s first urban winery.

What do you specialise in?

• Making customers feel good about their wine and shopping with Roberson Wine.
• Being calm and proactive in all situations. 
• Tracking and reporting customer activity
• Working well in a team and on your own.
• You don’t need to be a qualified wine specialist (we can train you there) but you will have an interest in wine.

What will you be doing?

• Responding to incoming enquiries from online and trade customers.  You will be confident over the phone, on email and over social media platform.
• Liaising with our third-party warehouse and couriers to ensure our customers get superb service, following up with any delivery issues.
• Using data to measure and ensure we achieve customer service targets.
• Running our feefo account.
• Managing a small number of trade accounts.

Benefits:

Salary 22-25K depending on experience
25 days’ holiday
Flexible hours
£500 personal development training budget
Phone allowance
Generous staff discount
Pension